Quality Officer (12 month maternity cover)
Darlington | On‑site (5 days per week) | £26,500 - £34,500

About the Role

CPI is seeking a Quality Officer to join our on‑site quality team in Darlington, supporting the delivery and ongoing maintenance of the GMP Quality Management System.

This role has arisen due to maternity cover within the team and is ideally suited to someone with an existing GMP background who understands how quality systems operate in practice. While this is not a senior QA role, it does require confidence working within a QMS‑driven environment, including document management, supplier quality, and quality performance monitoring.

You will work closely with the Quality Manager and wider operations teams, helping ensure that CPI's quality systems remain robust, compliant, and effective in a busy GMP environment.

What You'll Be Responsible For:

GMP Quality System Support

• Support the maintenance and effective operation of the site Quality Management System (QMS)
• Ensure compliance with GMP, Data Integrity, and internal quality standards
• Support quality activities across a regulated manufacturing environment

Document Control & Quality Administration

• Act as part of the site document control function, managing:
  • SOPs, policies, and controlled documents
  • Manufacturing and batch documentation
• Ensure documents are issued, maintained, and archived in line with QMS requirements

Change Control, Trending & Quality Metrics

• Support the administration of change control processes, with a clear understanding of how changes impact GMP systems
• Maintain oversight of quality metrics and KPIs, including trend analysis and reporting
• Support continuous improvement through data‑driven quality insights

Supplier & Audit Support

• Support qualification and approval of GMP‑compliant suppliers
• Maintain supplier quality documentation and records
• Support internal and external audits through preparation, participation, and follow‑up activities

General Quality Support

• Support logging and management of risk assessments, calibration, qualification, and validation documentation
• Provide day‑to‑day quality support to GMP operations and quality specialists

About You:

You are a quality professional with hands‑on experience in GMP environments, comfortable working within established quality systems and supporting their day‑to‑day operation.

You'll bring:

• Experience working in a GMP‑regulated environment
• Practical understanding of Quality Management Systems
• Awareness of change control processes and quality governance
• Strong document management and organisational skills
• Confidence working on‑site alongside operational teams

Desirable (but not essential):

• Experience working with GMP suppliers and supplier qualification
• Exposure to quality metrics, KPI trending, or review processes
• Background in quality, QC, or technical operations within regulated manufacturing

This role does not require extensive QA leadership experience - QMS exposure and GMP understanding are the key requirements.

Why Join CPI?

• Hands‑on quality role within a regulated GMP environment
• Opportunity to broaden experience across core quality system elements
• Supportive, experienced quality team
• Stable, on‑site role with defined working hours
• Competitive salary (£26.5k-£34.5k)

Location & Working Pattern

• Based on‑site in Darlington
• Monday-Thursday: 08:30 - 17:00
• Friday: 08:30 - 16:30
• 37 hours per week

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.