Senior Manager - Global Supplier Quality

Contract Type: 12-month Fixed-Term Contract

Location: UK Remote

Pay rate: £80-85,000 p/a

Role Summary

The Senior Supplier Quality Manager leads strategic initiatives and manages a global team of quality professionals. This role ensures supplier quality processes are harmonized across business units and compliant with regulatory standards. The position involves cross-functional collaboration, supplier relationship management, and continuous improvement in quality systems.

Key Responsibilities

Strategic Collaboration

• Develop and deploy global supplier quality strategies aligned with business and compliance needs.
• Partner with senior leaders across departments (Quality, Supply Chain, NPD, Operations, Packaging, Regulatory).
• Support Procurement in identifying and certifying alternative suppliers.

Supplier Relationship & Performance

• Establish and manage strategic supplier relationships.
• Negotiate and enforce supplier quality agreements, ensuring compliance with legal, regulatory and contractual requirements.
• Define and track KPIs to monitor supplier performance and resolve issues.

Stakeholder Communication

• Communicate initiatives confidently to internal stakeholders.
• Build strong relationships with senior leaders.
• Ensure alignment and effective communication across departments.

Continuous Improvement

• Lead supplier development programs and quality improvement workshops.
• Champion Lean Six Sigma and other methodologies to reduce defects and improve processes.
• Enhance quality management systems and supplier training programs.

Team Leadership

• Manage a global team of ~10 professionals.
• Set KPIs and performance objectives.
• Conduct reviews, coaching, and succession planning.

Issue Resolution

• Oversee CAPA processes and root cause analysis.
• Support internal teams in resolving quality-related challenges.

Change Management

• Assign resources to support global supplier quality changes.
• Ensure systems and processes are in place for effective change communication.

Skills & Experience

• 8+ years in the medical device industry.
• 5+ years in a quality managerial role.
• Considered Subject Matter Expert in internal and supplier related NC/CAPAs.
• Considered Subject Matter Expert in supplier onboarding, performance management, auditing and quality agreement establishment.
• Advanced knowledge and implementation of effective quality control for manufacturing and supply chain operations, particularly in supplier evaluation, selection, auditing, and supplier management programs.
• Ability to negotiate and partner with internal and external customers to enhance operational effectiveness.
• Advanced knowledge of GxP and relative standards for manufacturing environments.
• Ability to lead a diverse team in a complex, changing environment, to deliver value-added results to the business.
• Ability to establish and develop global based team of individuals to meet the requirements of the business needs relating to supplier quality.
• Demonstrated Statistical skills and ability to establish and respond to supplier related metrics.
• Advanced knowledge of quality control principles and their relationship to relevant regulatory requirements.
• Knowledge of ISO 14971 Risk Management.
• Strong knowledge of regulatory requirements that affect the medical device manufacturing business and put policies and systems in place to achieve conformance: QSR Part 820, ISO 13485, MDD 93/42, ISO 9001, GMP Parts 201 and 211, EU MDR.
• Coaching and development skills.

Education & Certifications

• Minimum B.S. in a scientific/technical discipline (Advanced degree preferred).
• ISO 13485 certified lead auditor (mandatory).
• Desirable: CQE, CQA, Project Management certifications.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.