Customer Insight Partner

Location - Maidenhead/Remote (hybrid working)

Duration - 5-6 months initial

Rate - circa. £600 per day

Summary

SRG are working with a leading pharmaceutical company who are seeking a highly motivated and analytical Customer Insight Partner to join their team for a temporary assignment. This role is pivotal in driving customer-centric strategies by leveraging data and insights to inform business decisions. The ideal candidate will have a strong background in data analysis, stakeholder engagement, and strategic thinking.

Key Responsibilities

As a Customer Insight Partner, you will be expected to:

• Identify knowledge and information gaps and initiate research projects to address them.
• Manage sourcing, validation, and delivery of data used by brand teams for decision making.
• Organize and manage quality research programs aligned with brand strategy.
• Provide informed analysis on products, therapy areas, and competitors to recommend actions.
• Develop and maintain models and dashboards to monitor product performance.
• Facilitate brand team insight gathering and support patient journey assessments.

Skills and Experience

The ideal candidate will possess the following skills and experience:

• Knowledge of CRM, SFE tools and systems, and sales force metrics.
• Experience in working with market research agencies and data suppliers.
• Strong project management and analytical skills.
• Excellent verbal and written communication skills.
• Advanced Excel proficiency and problem-solving ability.
• Understanding of NHS and brand planning cycles.

To Apply

If you are interested and want to find out more about this role, please click to apply or contact Theo Charles to discuss further.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.