Client Manager

Client Manager
  • Competitive
  • Permanent
  • Glasgow, Scotland, UK Glasgow Glasgow UK G20 0XA
Job Ref: J2162246
Sector: Science
Sub-sectors: Biotech/Life Sciences, Pharmaceuticals
Date Added: 08 October 2021
SRG are recruiting an experienced client/project manager for a successful CRO based in Glasgow.

Do you have project management experience within the biopharmaceutical industry?Can you perform well in a fast paced environment?Can you work well in a team and also independently on your own initiative?On behalf of our client SRG are currently recruiting for a Client Manager to serve as an expert in the management and enhancement of client relationships and to ensure excellent delivery to customers and consistency within programmes.In return they can offer you a competitive salary, a generous benefits package and significant opportunity for personal growth and development within a successful CRO.What you can look forward to achieving:

  • Responsible for oversight of delivery with rapid escalation action and driving excellence
  • Establish close working relationship with internal stakeholders to ensure consistent quality and global delivery of studies
  • Provide a single point of contact for the client - participate in client meetings, audits and supporting proposals
  • Represent the business at key strategic and governance meetings
  • Establish KPIs with the client, provide regular updates and regularly review with operational delivery and business development
  • Ensure client standards are defined and communicated, ensure best practice harmonisation and implementation
  • Track and manage performance metrics and manage process improvement
  • Participate in technical reviews
  • Develop and oversee clear communication plans with project teams and clients

Skills and experience you need to bring to the Company:

  • The successful applicants will be educated at least to degree level in a Scientific Discipline, or comparable experience.
  • Previous experience within a similar Client Manager / Project Manager role or a technical role with a strong commercial focus
  • Ideally you will have worked within a GMP, GCP or GLP environment
  • Previous experience within a CRO or pharmaceutical environment
  • Excellent written and verbal communication skills
  • Personable, articulate, and confident communicator
  • Excellent organisational skills with ability to manage multiple projects at the same time
  • Flexible and adaptable

If you think this sounds like the perect role for you, please apply online.

07/11/2021 08:43:09
GBP Annum
Contact Consultant:
Emma Laurenson

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