Product and Manufacturing Support Engineer

Product and Manufacturing Support Engineer
  • £30,000 - £35,000 per Annum
  • Permanent
  • Guildford, Surrey, England, UK GU2 7AF Guildford Surrey UK GU2 7AF
Job Ref: J2162068
Sector: Engineering
Sub-sector: Medical Devices
Date Added: 27 September 2021
Product and manufacturing support role for an exciting liquid biopsy company, aiding in the maintenance of company products and facilities.

SRG are partnering with a world-leading liquid biopsy company which specialises in rare cell diagnostics for the prevention, treatment, and monitoring for disease. They are looking for a product support engineer to aid in the comprehensive, preventative and corrective maintenance technical service for the company's products in our own facilities (and at customer premises on an exceptional basis). The company is based in a market that is estimated to be worth £8 Billion. They are providing a competitive salary and immediate start.

Principal accountabilities include:

  • Techdnical support to products manufacturing and testing within own manufacturing facilities or in coordination with external suppliers, ensuring smooth production flow.
  • Technical support to internal and external customers and collaborators to diagnose, rectify, and prevent instrument functioning issues, and to respond to R&D questions on adapting applications.
  • Carry out technical activities, including technical investigation, routine updating and maintenance of company's products in the laboratory (and in the field for exceptional customer support).
  • Provide technical support in-house including diagnosing and rectifying causes of instrument failure.
  • Inspection of first offs from manufacturing and completion of inspection paperwork.
  • Utilise the company's Customer Relationship Management (CRM) system to log and respond to technical support queries, as well as to generate data for reporting and analysis.
  • Analyse data (e.g., with graphs, histograms plotting, dashboards, FMEA templates) to prove certain trends

Required Experience:

  • Technical qualification to HND or Bachelors degree (or equivalent) in Mechanical, Electrical, Electronic, Biomedical engineering.
  • Background as a field support engineer or field service engineer (or equivalent job role).
  • Recent hands-on experience with mechanical, fluidic, pneumatic, electrical, and electronic components, preferably in systems of lab bench or desk size.

Desired Experience

  • Knowledge of Lean Six Sigma and believing in Lean working environment is desirable.
  • Training in laboratory environment.
  • Data analysis capabilities.
  • Knowledge of Lean Six Sigma and believing in Lean working environment is desirable.

27/10/2021 10:16:32
GBP 30000.00 35000 Annum
Contact Consultant:
Kyle Stevenson

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