Product Support Engineer

Product Support Engineer
  • £30,000 - £31,000 per Annum
  • Permanent
  • Guildford, Surrey, England, UK GU2 7AF Guildford Surrey UK GU2 7AF
Job Ref: J2162067
Sector: Engineering
Sub-sector: Medical Devices
Date Added: 27 September 2021
A cell seperation machinery maintenenace role working for an exciting liquid biopsy company based in the Guildford area.

Product Support Engineer

SRG are partnering with a world-leading liquid biopsy company which specialises in rare cell diagnostics for the prevention, treatment, and monitoring for disease. They are looking for a product support engineer to aid in the comprehensive, preventative and corrective maintenance of their cell separation machinery. The company is based in a market that is estimated to be worth £8 Billion. They are providing a competitive salary and immediate start.

Principal accountabilities include:

  • To contribute on the updating of engineering service instructions/procedures from technical perspective and practice.
  • Carry out designated technical activities, including technical investigation, routine updating and maintenance of cell separation machines in the laboratory (and in the field on an exceptional basis).
  • Provide technical support in-house including diagnosing and rectifying causes of instrument failure.
  • Utilise the company's customer relationship management (CRM) system to log and respond to technical support queries.
  • To work with the product & technology development team and manufacturing team to further improve product functionality, performance, and reliability.

Required Experience:

  • Technical qualification to HND or Bachelors degree (or equivalent) in Mechanical, Electrical, Electronic, Biomedical engineering.
  • Background as a field support engineer or field service engineer (or equivalent job role).
  • Hands-on experience with mechanical, fluidic, pneumatic, electrical, and electronic components, preferably in systems of lab bench or desk size.

Desired Experience

  • Biotechnology experience (Medical Devices, Life Sciences, Pharmaceutics).
  • Training in laboratory environment.
  • Data analysis capabilities.

27/10/2021 13:16:13
GBP 30000.00 31000 Annum
Contact Consultant:
Kyle Stevenson

Submitting application, please wait..

Share location?

Do you want to share your location for better user experience ?